Privacy Policy
¿For what purposes are data collected?
The data collected are necessary for attention, follow-up of procedures, provision of services, scheduling of appointments, and sending of information.
¿What personal data is collected?
Full name, email address, telephone number, city of origin, data on physical characteristics, as well as medical or clinical information in some procedures.
How are these personal data collected?
Through our website, we collect IP addresses, browsing behaviors such as browser type and preferences, access devices, anonymous geolocation, cookies, and similar technologies provided by third parties like Google Analytics and Facebook Pixel.
How do we store the data?
The information is stored in data hosting services such as Google Drive. In the case of third-party platforms like Facebook and Google, they may store cookies for purposes of personalization, advertising, analysis, and tracking.
What are my data protection rights?
Known as ARCO rights, they grant the data subject the right to access, rectify, cancel their personal data, as well as to oppose its processing or revoke the consent granted for this purpose through the procedures we have implemented.
Access: Know the personal data stored and the right to consult the corresponding Privacy Notice.
Rectification: Correction of your data in case of error, completed and modified by providing documentation that supports the data.
Cancellation: Possibility to request the cancellation and deletion of your data.
Opposition: Oppose the processing and provision of personal data.
To exercise any of the ARCO rights, you must send a request via email and it must include:
- Full name
- ADDRESS
- Phone number
- Email address used on this website
- Copy of an official identification attached, subject “ARCO Rights”
- Description of the purpose of the writing, which may be, but not limited to, the following: Revocation of consent for the processing of your personal data; and/or Notification of improper use of the processing of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose.
In the case of Rectification of personal data, you must indicate the exact modification and attach the supporting documentation; It is important in case of revocation of consent, to note that not in all cases we will be able to respond to your request or terminate the use immediately, as it may be necessary by law to continue processing your personal data. Also, you must consider that for certain purposes, the revocation of your consent implies that we may not be able to continue providing the service you requested, or the termination of your relationship with us.
Cookies and Similar Technologies.
We may use cookies to collect and store information from your websites to collect actions taken online within your owned sites, such as Internet browser, visited pages, visit duration, clicks, and other activities, with the aim of improving the browsing experience and obtaining data for optimization, commercial information, and development of better user interfaces. For more information, consult the cookie policy and guide.
This Privacy Notice may change due to internal, corporate, and legal factors.
Policy and guide for the use of cookies
In accordance with the Federal Law on Protection of Personal Data held by Individuals and the rules on Personal Data Protection, it is informed that for the correct functioning of this website, the user requires information considered as personal data through contact forms or by email for the functions previously described.
What are cookies?
Cookies in the computer field are text files that the website sends and stores in the user’s browser, these files allow the website to consult the browser’s activity with the site, without providing or capturing personal data of any other nature. Cookies cannot damage the device and are commonly used worldwide to help identify and resolve errors, provide statistical information on website usage, information on the results of digital advertising campaigns, identify the user’s preferred language, among others.
This website makes use of:
- Necessary and essential cookies for the correct operation and security of the site.
- Analytical cookies to understand how visitors interact with the site, providing metric information about visitors, bounce rate, traffic source, etc.
- Advertising cookies to display relevant advertising to the user from digital marketing campaigns through websites and for personalization.
- Customization cookies
- These cookies store user experience preferences, such as language.
This site uses Google Analytics, a web analytics service provided by Google, Inc., which uses cookies to display statistical information about the users of the website, this information is transmitted and archived directly on Google’s servers.
How to modify cookie settings?
The user has the possibility to block, restrict or delete the cookies used on the website through their browser settings.
What is the legitimacy or legal basis for the processing of your data?
In accordance with the Privacy Notice Guidelines, published in the DOF and the rules on Personal Data Protection, inform the holder through communication or warning in a visible place about the use of these technologies and the collection of personal data through them, as well as the process of deactivation of the same with the exception of those necessary for the correct operation of the website.
To revoke consent, change settings, and delete cookies, we invite you to consult the section How to modify cookie settings? which links directly according to your browser.